Return & Refund Policy

We offer a 7-day return policy, meaning you have 7 days after receiving your item to request a return; to be eligible, the item must be in the same condition as received—unworn or unused, with tags, in its original packaging, and accompanied by proof of purchase. To start a return, contact us at support@virova.co.uk, and once approved, we will provide the appropriate return address and instructions; please note that returns sent without prior approval will not be accepted.